ABOUT US

CHUMBA CASINO – The World’s Favourite Social Casino

VGW Games

Chumba Casino is developed in-house by our team of talented games designers and developers,  and also developed/licensed off 3rd party service providers. This provides VGW with both operational flexibility and commercial advantages. VGW continue to invest into the development of proprietary games and content to further differentiate itself from the competitors.

Our current portfolio includes 40+ exciting games for desktop and mobile players. We continue to grow our offerings to players with new games being launched on a monthly basis.

The Team

VGW is a diverse company which believes in a work hard / play hard ethos. We have over 400 staff located globally working for us.

FREQUENTLY ASKED QUESTIONS

IS CHUMBA CASINO LEGAL?

Chumba Casino is a leading social casino site. In addition to our Gold Coin games, we use a unique sweepstakes model which allows the safe and secure redemption of $weeps Cash™ for cash prizes to players in the US and Canada. We pride ourselves on adhering to the laws in the jurisdictions that we operate in. We engage with leading experts in those jurisdictions to ensure that we are fully compliant with all applicable laws.

WHO IS CHUMBA CASINO?

Chumba Casino is a social casino owned and operated by VGW Malta Limited, part of the VGW Group.

Chumba Casino aims to be a leading social casino bringing fun and excitement to social casino fans globally. Our initial focus is on the US, “the home of casinos”, and Canada, but we intend to expand globally very soon, making Chumba Casino truly global!

IS CHUMBA CASINO THE ONLY SOCIAL GAMING COMPANY TO USE SWEEPSTAKES PRIZES?

No, gaming companies offering sweepstakes with prizes is nothing new. There have been, and still are, many companies offering sweepstakes with prizes.

WHAT ARE “SWEEPSTAKES”?

Sweepstakes are trade promotions with prizes. They are used to promote the sales of products – in our case – our Gold Coins – through prize giveaways and have been used for decades, worldwide.

HOW DOES CHUMBA CASINO’S SWEEPSTAKES MODEL WORK?

Chumba Casino, sells Gold Coins, a virtual currency which you can accumulate and play with, but which cannot be traded, transferred or redeemed for real money.

No purchase is necessary to enter Chumba Casino’s sweepstakes.

Entries into Chumba Casino’s sweepstakes are given to players in the form of $weeps CashTM. $weeps CashTM cannot be purchased and it has no inherent value. Players can always obtain $weeps CashTM free of charge as a bonus with the purchase of Gold Coins, or via an Alternative Methods of Entry (AMOE) such as mailing in.

$weeps CashTM can be used to play Chumba Casino’s games. $weeps CashTM won as prizes (from playing our $weeps CashTM games) can be redeemed for real cash prizes.

HOW LONG DOES IT TAKE TO VERIFY YOUR DOCUMENTS IN ORDER TO REDEEM $WEEPS CASH™ FOR CASH PRIZES?

To redeem your $weeps Cash™ for a cash prize, you must undertake a verification process. This is to make sure that cash prizes are sent to the correct account holder. Once we receive the required verification documents from you, we verify them as soon as possible. The process of redemption depends on whether or not you have sent the correct form of identification to us. It normally takes about 5 days for completion of the verification process. Once your account is verified, it takes approximately 10 days for your cash prize to be processed to your account.

WHAT SORT OF DOCUMENTS DO I NEED FOR MY ACCOUNT TO BECOME VERIFIED?

You will need 2 of the following documents to be sent at support@chumbacasino.com:

1) A valid primary photo ID , which can be any of the following:

2) A supporting document under your name as proof of address:

WHAT’S THE DIFFERENCE BETWEEN GOLD COINS AND $WEEPS CASHTM

Gold Coins can be purchased by players to use with games in Gold Coin mode. Gold Coins can be used to play Chumba Casino games, but they cannot be transferred, traded or redeemed for cash prizes.

Players can always obtain $weeps CashTM free of charge as a bonus with the purchase of Gold Coins, or via an Alternative Methods of Entry (AMOE) such as mailing in. $weeps CashTM can be used to play Chumba Casino games in $weeps CashTM mode. $weeps CashTM won as prizes (from playing our $weeps CashTM games) can be redeemed as cash prizes.

WHAT OTHER COMPANIES USE SWEEPSTAKES?

Many companies worldwide use sweepstakes to promote and sell their products. Sweepstakes promotions have been running for decades in the US and other countries around the world.

Companies such as McDonalds, Publishers Clearing House, Reader’s Digest, Pepsi and Proctor & Gamble all hold widely known, and often global, sweepstakes promotions.

WHAT IS THE RISK LAWS WILL JUST CHANGE?

Low. Sweepstakes are regulated in the US is on a state-by-state basis, so laws in 50 states would need to change.

Further, since Sweepstakes trade promotions are offered by a large number of brands and companies, including many multinationals, any regulatory change would have broad consequences and likely be challenged.

SO WHY CAN’T OTHER CASINO COMPANIES IMPLEMENT THE SAME SWEEPSTAKES MODEL?

  1. Our Patent: Chumba Casino uses patent-pending technology in its sweepstakes model.
  2. Regulatory & Partner risks: Our competitors are generally reluctant to explore innovative models that are not considered “mainstream”. This extends to key marketing, distribution and payment processing partners, who competitors would need to satisfy as to the legitimacy of their business model, a process which has taken Chumba Casino several years.
  3. Technology & Operations: The technology required to operate a sweepstakes prize platform is very different to that of a virtual currency only game, requiring far more robust, secure and thorough gameplay and reporting functionality. Operations supporting sweepstakes are also very different to games companies, as the payments, fraud and customer service profiles are very different.

CAN CHUMBA CASINO’S SWEEPSTAKES MODEL APPLY TO OTHER GAMING PRODUCTS?

Yes. Some of these are offered at our sister site www.globalpoker.com.

HOW DO I DEPOSIT MONEY INTO MY CHUMBA CASINO ACCOUNT?

You cannot deposit money into your Chumba Casino account. Chumba Casino is not a ‘traditional online casino site’ where you can deposit money to play with. Chumba Casino is a social casino site which offers game play for our two virtual currencies, Gold Coins and $weeps CashTM.

If you want to enjoy the fun of the Gold Coin play all you need to do is register and you are ready to start playing. If you want to take part in our $weeps CashTM games, you can do so using $weeps CashTM. $weeps CashTM can be obtained free of charge in a number of ways including, as a promotion when you purchase Gold Coins, by winning one of our $weeps CashTM giveaway competitions or by sending us a letter. Check out our $weeps Rules page for further information on how to obtain your free $weeps CashTM

WHAT ARE THE MINIMUM AND MAXIMUM AMOUNT OF $WEEPS CASHTM I CAN CONVERT TO CASH?

You need to have won a minimum of 100 $weeps CashTM dollars as prizes before you can redeem them for cash. There is currently no maximum amount.

WINNINGS

We are able to provide you with a record of your $weeps CashTM prizes. However, you are responsible for the payment of any taxes with respect to those winnings. Please refer to paragraph 7 of the $weeps Rules with respect to your responsibility for the payment of taxes.

HOW RANDOM ARE THE SPINS USED FOR CHUMBA CASINO SLOTS GAMES?

The Random Number Generator (RNG) used by Chumba Casino utilises a Mersenne Twister with background cycling. This was certified by iTechLabs who confirmed that it uses a well known algorithm to generate random numbers. The numbers generated by this RNG have passed Marsaglia’s “diehard” tests for statistical randomness. iTech Labs has found that number sequences are unpredictable, non-repeatable and uniformly distributed.